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1GO Plus Verification: Picture ID and Utility Bill

1GO Plus verification uses a picture ID and a recent utility bill. Upload both on the account screen when it asks, then follow the status inside the app.
  • Picture ID
  • Recent utility bill
  • Support in the app
Open 1GO PlusAccount details
Cobalt security shield with a gold padlock, a phone and a key

KYC documents

Picture ID
Passport, licence or national ID
Address proof
Recent utility bill
Minimum age
18 years
Upload screen
Inside your account
Help channel
In-app support form

Send your KYC files

  1. 1
    Open the prompt

    Open the account area when 1GO Plus asks for documents. The verification screen lists the picture ID and the recent utility bill.

  2. 2
    Photograph the ID

    Use a passport, a driver’s licence or a national ID card. Keep the portrait, full name and document number easy to read.

  3. 3
    Add the utility bill

    Photograph a recent utility bill that shows your name and address. This is the proof of residence paired with the picture ID.

  4. 4
    Submit both files

    Attach the picture ID and the utility bill on the verification screen and submit the pair. The screen then holds the request.

  5. 5
    Check status or ask

    Reopen the verification screen for the update. For help, use the support form or online customer service in the site and the app.

Which files does 1GO Plus verification need?

1GO Plus verification asks for a picture ID and a recent utility bill. Use a passport, a driver’s licence or a national ID card, and treat the bill as proof of residence. Players are 18 or over, with the account balance held in Indian rupees.

DocumentWhat to prepareWhat it does
Picture IDPassport, driver’s licence or national ID cardConfirms identity
Utility billRecent utility billProof of residence
Request statusVerification screen in the accountShows the current update

Where do you upload the ID and the bill?

The account area on the site and in the app shows the request. That verification prompt names the picture ID and the utility bill, and you upload both there. The same screen carries the status afterwards, so you can follow the request from the account.

How do you photograph each document?

Use clear light. On a passport, driver’s licence or national ID card, keep the portrait, full name and document number readable. On the utility bill, include your name and address as proof of residence. Follow the bill note shown on the verification screen.

Open the right account page next

Payout details, a UPI ID or a bank account number with IFSC, belong with how 1GO Plus withdrawals work. The mobile number on the account sits in your 1GO Plus account details. Limits on the account are covered by 1GO Plus account restrictions. Leave the picture ID and the utility bill on the verification screen.

Grab ₹100, then verify

Grab ₹100 free as a new player when you join 1GO Plus. Then complete verification with a picture ID and a recent utility bill and carry on playing in rupees.

Verify in the appHow to withdraw

Verification FAQ

Is the SMS OTP the same as 1GO Plus verification?
Sign-up confirms your Indian mobile number with a one-time password by SMS. 1GO Plus verification is separate: upload a picture ID and a recent utility bill on the account verification screen. The two documents go where the verification screen asks for them.
I have a passport and a national ID. Which should I upload?
Both are valid picture ID options, along with a driver’s licence. Choose the document you can photograph so the portrait, name and number stay clear. One picture ID completes that part of 1GO Plus verification. Place a recent utility bill with it on the same screen.
Do Android and iPhone share the same upload?
On Android, open the APK you installed from the 1GO site, after allowing installs from this source in settings. On iPhone or iPad, add the Secure WebClip from Safari as a configuration profile and open the home screen icon. Both reach the account verification screen for your picture ID and recent utility bill.
Who answers a question about my uploaded files?
Reach the Customer Support Department through the support form or the online customer service links in the site and the app. Mention 1GO Plus verification and whether the picture ID or the utility bill is the question. Status stays on the verification screen in your account.