1GO Plus Responsible Gambling for Budget and Time
Play is for fun, and a few habits keep it that way: a rupee budget set in advance, a stop time, and a break whenever you want one.
- Adults 18+ only
- Budget before you play
- Breaks on request
Habits that keep play fun
- Set a budget firstDecide in rupees what you can spend this week before you open the app, and stop when it is used.
- Set a stop timePick an end time for each session. Fast games like Aviator make time easy to lose.
- Keep bonuses in perspectiveRewards are extras on top of your budget, so your budget stays the same with or without them.
- Take breaksStep away after a big win or loss, and come back on another day with a clear head.
- Play only as an adult1GO Plus is for players aged 18 and over. Keep the app and your login away from minors.
- Ask for a pauseCustomer service can set a break or close the account whenever you ask.
Playing with a plan
Responsible gambling at 1GO Plus starts before the first game. Fix a weekly budget in rupees, decide how long each session lasts and treat both as firm. Play with money you can afford to lose; rent, bills and family money stay outside the budget.
| Habit | How |
|---|---|
| Budget | A fixed rupee amount per week |
| Time | An end time for every session |
| Losses | Stop at the budget, without chasing |
| Breaks | Ask customer service for a pause |
Breaks and self-exclusion
If you want time away, ask online customer service for a break or self-exclusion and say how long. Withdraw your balance first if you prefer it in your bank. Self-exclusion and account closure each have their own page.
Talking to someone
If gambling stops being fun, talk to family or a friend you trust, or to a counsellor. Stepping away early is always the easy choice.
Responsible play FAQ
How do I take a break from 1GO Plus?
Write to online customer service in the app and ask for a break or self-exclusion, with the length you want. The self-exclusion page walks through it.
What happens to my balance if I close the account?
Withdraw it first to your UPI ID or bank account, then send the closure request. The close account page lists the steps.
What are the signs that play is no longer fun?
Chasing losses, spending past your budget, hiding play from family or playing to escape stress. Any of these is a good moment to pause and talk to someone you trust.