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1GO Plus login password reset on your +91 number

Reset a forgotten 1GO Plus login password with the SMS OTP on your registered +91 mobile number. Your login ID stays that same number, and you choose the new password on the reset screen.
  • +91 OTP reset
  • Mobile number is ID
  • Set a new password
Cobalt security shield with a gold padlock, a phone, and a brass key

Your login ID

Login ID
Registered +91 number
Check
SMS one-time password
New password
Chosen on reset screen
Help
In-app support form

Walk through the reset screen

  1. 1
    Open the login screen

    On the 1GO Plus login screen, choose forgot password. Have the registered +91 mobile number ready, because that number is the login ID.

  2. 2
    Enter your mobile number

    Type the Indian mobile number (+91) saved on the account. That number got the sign-up OTP by SMS and gets the reset OTP too.

  3. 3
    Type the SMS code

    Read the one-time password in the SMS and enter it on the reset screen. Use the code from the message for this request.

  4. 4
    Save a new password

    Create the new password on the reset screen and follow the rules shown there. Mix letters and numbers so you can recall it.

  5. 5
    Sign in with both

    Sign in with the +91 mobile number as the ID and the password you just saved. That pair is your 1GO Plus login now.

Where do I tap for a 1GO Plus login password reset?

A 1GO Plus login password reset is the path for a forgotten login, and it uses the mobile number already stored on the account. Open the login screen in the site or the app and choose forgot password. Here, id and password mean your +91 mobile number plus the password you save after the SMS OTP. Friends may say 1 go plus, yet the ID box still wants the number first.

Match the SMS code on the reset screen

The one-time password arrives by SMS on the registered +91 mobile number. Type the code from that message into the reset screen, using the one sent for this request. When the check passes, set the new password there. Day-to-day sign-in is covered on the 1GO Plus login page.

Pick a new password the screen will accept

Build the new password on the open reset screen and follow the rules printed there, since those live rules are the ones that apply. Mix letters and numbers in a way only you recall. After you save it, the account security steps cover habits that keep the login yours.

Check what stays on the account after you save

Your login ID remains the +91 mobile number, and the password updates when you save the new one. UPI ID and bank account number with IFSC stay bound to the account, and a change to them goes through online customer service. For a walk-through from a person, reach the Customer Support Department through the support form in the site or app.

Reset detailWhat applies
Login IDRegistered +91 mobile number
OTPOne-time password by SMS
New passwordSet on the reset screen
Next sign-inMobile number plus new password
UPI or bankStays bound to this account

If the account has been quiet for months, start with returning to an inactive account.

Sign in and grab ₹100

New players grab ₹100 free on 1GO Plus. Sign in with your mobile number and new password after the reset, and collect the welcome credit on a new account.

Password questions

What do I type for the id and password?
Type the registered +91 mobile number in the ID box and the password saved on the reset screen in the password box. That pair is what you use each time you open 1GO Plus.
The OTP is on another handset. How do I finish?
The reset OTP arrives by SMS on the +91 number saved on the account. Enter it from the handset that receives the message. For more help, use the support form or online customer service in the site or app.
Does a password reset change my UPI or bank account?
A password reset replaces the login password. Your saved UPI ID, or bank account number with IFSC, stays bound to the account. Updating those payment details goes through online customer service.
How do I request a fresh OTP?
Start the reset again from the login screen so a new SMS OTP goes to your registered +91 number. Enter the code from that message. For a guided hand, use the support form or online customer service.