Return to Your 1GO Plus Inactive Account

Sign in to a 1GO Plus inactive account with the same Indian mobile number. The INR balance sits on the account screen, and in-app customer service handles access questions.

Same mobile number
Balance in rupees
In-app support form

Open 1GO Plus See login steps

Cobalt security shield with a gold padlock, a phone and a key

Your return checklist

Registered number: Indian +91 mobile
Confirmed by: SMS one-time password
Balance: Indian rupees (₹)
Payout route: UPI ID or bank IFSC
Support: Form inside the app

Sign in and read the balance

1
Open the app
Launch the home screen icon. Android installs the APK from the 1GO site. iPhone and iPad add the Secure WebClip in Safari.
2
Enter the mobile number
Type the Indian mobile number (+91) from registration. That number was confirmed by SMS one-time password when the account was opened.
3
Read your balance
Open the account screen and read the balance in Indian rupees. Then look at the payout route saved on the account before you recharge or withdraw.
4
Contact support
Use the support form or online customer service in the site and app. The Customer Support Department replies. Quote the mobile number on the account.

Which mobile number opens the account?

A 1GO Plus inactive account opens with the Indian mobile number (+91) used at registration and confirmed by an SMS one-time password. The invite code field is optional at sign-up, so a return uses the mobile number on the profile. Follow the 1GO Plus login steps for the sign-in screen.

Read the rupee balance on the account screen

The account screen shows the balance in Indian rupees (₹). The payout route bound to the account is a UPI ID or a bank account number with IFSC. Those details remain on the profile opened with your mobile number. Online customer service handles a change to the UPI ID or the bank details.

Return check	What you use	Where you see it
Sign-in	Indian mobile, +91	Sign-in screen
Confirmation	SMS one-time password	Text on your phone
Balance	Indian rupees (₹)	Account screen
Payout details	UPI ID or bank account with IFSC	Withdrawal screen
Help	Customer Support Department	Support form in the app

Put the icon back on your phone

Android players download the APK from the 1GO site and allow installs from this source in Android settings. On iPhone or iPad, open the page in Safari and add the 1GO configuration profile. The icon then sits on the home screen, ready for your Indian mobile number.

Ask for a new password or a support reply

A new password is set through the password reset steps, with your registered mobile number kept ready. The Customer Support Department answers through the support form and online customer service links in the site and app, starting at the customer support form where you describe the account.

Your balance is a sign-in away

Open 1GO Plus with your Indian mobile number and read the INR balance on the account screen. New players grab ₹100 free.

Open 1GO Plus Contact support

Inactive account questions

Should I register again for 1GO Plus?

Use the Indian mobile number already on the account. That profile holds the INR balance and the bound payout details, a UPI ID or a bank account number with IFSC. Recharge or withdraw from this profile after you read the account screen.

What do I submit if a UPI recharge awaits credit?

A UPI, PayTM or PhonePe recharge is estimated to credit in 1 to 3 minutes. When a paid UPI recharge still awaits credit, submit the UTR under the deposit order. The reference is 12 to 22 characters from the UPI receipt.

How soon does a withdrawal land?

A withdrawal pays in INR to the saved UPI ID or the bank account number with IFSC. It usually lands in about 5 minutes. Bank-side delays can occasionally take the credit past 2 hours.

Where do VIP withdrawal benefits show?

Higher VIP levels add free withdrawals and a higher maximum daily withdrawal. The withdrawal screen shows the daily limitation, the turnover requirement, the commission per withdrawal and the free withdrawals left for your level. Read that screen after you sign in.