1GO Plus GuideOpen 1GO Plus

1GO Plus Code Not Working: Checks to Run

Match the daily social drop and redeem it in the gift section of your 1GO Plus account. Read the on-screen result, then message the Customer Support Department with that campaign time and the balance on screen.
  • Daily social drops
  • Gift section redeem
  • Balance credit
Open cobalt gift box with an orange ribbon, gold coins and golden tickets

Gift code checklist

Code source
Social daily drops
Redeem path
Gift section
Reward lands
Account balance
Help path
Support form
Your login
Mobile number account

Check the code in order

  1. 1
    Open the latest drop

    Open the current daily code drop on 1GO social media and keep that post on screen.

  2. 2
    Match every character

    Enter the code in the gift/redeem section in the same character order as the post.

  3. 3
    Redeem on your account

    Use the gift section on your own account so the reward credits to your balance.

  4. 4
    Read the redeem result

    Stay on the redeem screen until the outcome shows, then check your balance for the credit.

  5. 5
    Keep the post time

    Use the code from the current post and keep the post time ready for support.

  6. 6
    Contact support in app

    Open the support form in the app and share the campaign, the post time, and the result.

Where is today’s 1GO Plus code posted?

A 1GO Plus code not working starts with the latest social post. 1GO publishes gift code campaigns on its social media as daily code drops. Open that post and read the code as it is written. The gift code guide shows where those drops are published.

Type the social code into the gift section

Type the code in the gift/redeem section. Match every letter and digit from the social post in the same order. Submit on the account whose balance should receive the reward. A completed redeem credits that reward to the balance and the screen shows the outcome.

Read what this account’s redeem screen confirms

The redeem screen confirms the result for this account. After you submit, note the reward that credits to the balance. Use the code from the current daily drop. This account and this drop are the pair to confirm in the gift section.

CheckWhere you lookWhat you compare
Today’s drop1GO social mediaCode in the latest post
Character orderGift/redeem sectionLetters and digits as published
This accountRedeem screenReward for this login
BalanceAccount balanceCredit after the redeem
Support noteIn-app support formCampaign and post time

Match the code to the live campaign window

Read the time on the social post before you redeem. The current daily drop is the campaign to use. The offer expiry guide explains how 1GO Plus times these campaigns. Take the code from that live post back to the gift section.

Send the right details to customer support

Reach the Customer Support Department through the support form or online customer service in the site and the app. Write from the same account, and include the campaign, the post time, and the redeem result. The bonus support guide covers other bonus questions.

Grab the ₹100 welcome

Grab ₹100 free as a new player on 1GO Plus, then redeem today's social code in the gift section so the reward credits to your balance.

Gift code FAQ

Can I redeem in the app and on the site?
Log into your account in the app or on the site, then open the gift/redeem section. Enter the code from the current social post and read the result on screen. The reward credits to that account balance. Stay on this login so support sees the same balance.
Does my mobile number decide the account?
Your account is the profile opened with your Indian mobile number and an SMS one-time password. Log into that profile and open the gift/redeem section. The reward credits to this profile’s balance.
What should I keep beside the redeem field?
Keep the social post open until the balance shows the reward. You need the code as published and the time on that post. Type from the post into the gift/redeem section. If you contact support, those two details name the daily drop you used.
Which screen do I open after the redeem result?
Leave the gift/redeem section and open the balance on the same account. The reward from the code is credited there. Keep the social post time noted in case you open the support form next. Customer service can match that post to the balance you are viewing.