How to Close a 1GO Plus Account
- Withdraw INR first
- Ask in-app support
- +91 mobile number
Close in order
- Request path
- Online customer service
- Cash-out route
- Saved UPI or bank
- Usual arrival
- About 5 minutes
- Profile key
- +91 mobile number
- Pause choice
- Self-exclusion
Order the closure steps
- 1Sign in with +91
Open the site or app and sign in with the Indian mobile number confirmed by SMS OTP at sign-up.
- 2Withdraw the INR
Send the balance to your saved UPI ID or bank account number and IFSC. Arrival is usually about 5 minutes.
- 3Check the screen
Read the daily limitation, turnover, commission and free withdrawals left. Higher VIP levels add free withdrawals and a higher daily maximum.
- 4Ask for closure
Ask the Customer Support Department, via the support form or online customer service, to close the account, then read the reply in that chat.
How do I send a 1GO Plus close account request?
A 1GO Plus close account request goes through the Customer Support Department. Open the site or the app, use the support form or online customer service, and ask the team to close the profile on your +91 mobile number.
1GO Plus customer support takes that note on the site and in the app. State that your INR is with the saved UPI ID or bank. Read the status in the same chat reply.
What should leave my balance before that note?
Move the INR balance to the saved UPI ID or bank account before you ask for closure. A withdrawal usually lands in about 5 minutes, and bank-side processing can occasionally take it past 2 hours. Send the closure note once that INR shows in your UPI app or bank. Withdraw from 1GO Plus covers the payout screen.
Read these rows on the withdrawal screen before you send your closure note to support. Each line carries the live figure the app currently holds for your own player profile.
| Screen line | Before you close |
|---|---|
| Saved UPI ID or bank account and IFSC | Destination of the last INR payout |
| Daily limitation | Amount you can cash out in this window |
| Turnover requirement | Turnover that applies to this withdrawal |
| Commission and free withdrawals | Fee status, with extra free withdrawals at higher VIP |
Which details help support match my profile?
The account uses an Indian mobile number, +91, confirmed by SMS OTP. Quote that number so support matches your profile. The saved UPI ID or bank account with IFSC stays bound to it. Change the payout in that same chat before you withdraw.
What if I want my profile to stay open?
Players who want the profile to stay open can use self-exclusion on 1GO Plus. For a full close, cash out the INR, then ask online customer service to close the account. The chat reply records the request. Updates stay in that thread.
Grab ₹100 or close out
New players can grab ₹100 free. Open 1GO Plus, send remaining INR to your saved UPI ID or bank, then message online customer service to close the profile.